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Library FAQ... (Frequently Asked Questions) and more!  

Answers to the most asked questions by students and library patrons concerning library resources.
Last Updated: Sep 26, 2014 URL: http://libraryguides.malone.edu/faq Print Guide RSS Updates

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About Everett L. Cattell Library

Library hours and contact information:

Regular Semester Hours:

Monday - Thursday: 7:30 a.m. - 11:30 p.m.
Friday: 7:30 a.m. - 7 p.m.
Saturday: 10 a.m. - 5 p.m.
Sunday: 2 - 10 p.m.
Closed during Wednesday chapel 10 a.m. - 11 a.m.

For daily hours of operation or changes due to breaks and holidays, click on the Library Calendar.

Circulation Desk (for help with your account):
330.471.8317
libcirc@malone.edu

Reference Desk (for help with your research paper):
330.471.8314
reference@malone.edu 

Staff and Department Liaisons (for assistance in a particular subject, contact the librarian who is the department liaison)

 

Writing Center

Need help with your research paper?

Visit the Writng Center located in the foyer of the Cattell Library. Offering free writing consultations for students, their experienced tutors can advise you at any stage in your writing process

You can stop by, call (330-471-8327), or go to their website for the hours of operation or to set up an appointment.

How Do I...(quick answers to quick questions)

Access:

How do I log into a library computer?

How do I log in from off campus?

Where is my barcode (for on-campus and online students)?

Where can I save my documents?

How do I log into eCompanion (Online Learning) aka MaloneXpress

Why won't PDFs of articles open?

How do I check-out and download an EBSCO eBook?

How do I get a library card?

 

Print:

Where can I make photocopies?

Where/How do I print in color?

How do I add to my print balance?

 

Research:

Find out which materials Malone has on my topic (books, ebooks, journals, audiovisual etc.)?

What is a database and how do I access them?

How do I search within a specific journal for my topic?

What is OhioLINK?

 

Cite:

How do I cite this?

 

Find Full-Text:

How do I find a full-text article?

 

Request Resources:

How can I renew my library items?

How do I appeal my library fine?

How do I pay my library fine?

 

Get Help:

Where can I find additional help?

 

 

 

 

 

 

Access:

How do I log into a library computer?

Sign-in with the student username and password you created when you set-up your Malone e-mail account at registration. Your username can be determined using the following formula:

Username = first initial, middle initial, last name, and the number 1, 2, 3, etc.
                  Sample name: John Q. Public
                  Username: jqpublic1

If logging in for the first time:
                  Username: First two initials, last name, 1 (abcollins1) If there are multiple students with the same initials and last name, you may be a 2, 3 and so                                      on. You will then have to contact Student Development for your username. 
                  Password: First letter of your first, middle, and last name and the last four (4) numbers in your Social Security. You will then be asked to create an                                     new passord. 

How do I log in from off campus?

For database access from home/work make sure you use the Malone library website; otherwise, the system will not recognize you as a Malone student. You will be asked to impute your last name and barcode number into the proxy server box before gaining access to any database. If you encounter a problem contact the library 330-471-8317.

Where is my barcode?

Your barcode is the 14-digit number located on the student identification card. If you've lost your card, or don't have it with you, you can also locate it by clicking on MaloneXpress on the university homepage. Login and your barcode should appear in the upper left hand corner. 

Where can I save my documents?

You can save your documents to your "H" drive, or flash drive. You can also e-mail a copy to yourself.

How do I log into eCompanion (Online Learning) aka Malone Xpress?
The Malone Xpress link is located in the top right corner of the every page on the Malone Univesity website. When you click on the link go to STUDENTS and click on the Online Learning link. Sign in using your Malone user name and password (barcode number). See "Where is my barcode?" Agree to the user statement (that may appear). If you are registered, your classes should be listed on that page. Select Shared Docs (Documents) to access items the instructor has placed for course use.

Why won't PDFs of articles open?
Open Adobe first
Unfortunately there is a known problem where Adobe and Windows are not talking to each other right now and there is no fix yet.The work around is to open Adobe right after you log on to your computer and before you start searching. Then, once you click on the full text pdf icon it should open. Sometimes you also have to tell the computer to open the file in a new window. Make sure your security settings aren't blocking the opening up of files.Firefox and Chrome are working better than Internet Explorer for searching and linking to documents, so you may want to make sure you do your searches using those browsers for the smoothest, problem-free document retrieval.

How do I check-out and download an EBSCO eBook?
You may choose to check-out and download an eBook to your computer and read it offline at a later time.

Note: Adobe® Digital Editions 1.7.1 or higher is required for offline viewing. This free software can be downloaded fromhttp://www.adobe.com/products/digitaleditions.

To download an eBook:

  1. Click the Download (Offline) link for the eBook you would like to download.

    If you are not logged into your My EBSCOhost folder, you are prompted to do so.

  2. Select a Checkout period from the drop-down menu and click the Checkout & Download button.

    Note: For some titles, you may see the option to select either the PDF or ePub format for an eBook.

    The eBook is added to the Checkouts area of the folder.

  3. Select Open with or Save File from the resulting dialog box.

    If you select Open with, your eBook will be opened with Adobe® Digital Editions. If you select Save file, the eBook will be saved to your computer and can be opened with Adobe® Digital Editions at a later time.

  4. When a downloaded eBook is opened, it is displayed in Adobe® Digital Editions

After you check-out and download your eBook:

  • You may choose to transfer your eBook to your Adobe Digital Editions-compatible eBook Reader device.

  • You can re-download the eBook from your My EBSCOhost folder at any time during your checkout period.

Note: Users may also check-out an eBook for download at a later time.

To Check-out an eBook with the option to download at a later time:

  1. Click the Download (Offline) link for the eBook you would like to download.

  2. Select a Checkout period from the drop-down menu and click the Checkout & Download button.

    If you are not logged into your My EBSCOhost folder, you will be prompted to do so.

  3. Select Cancel from the resulting dialog box.

    The eBook has been added to the Checkouts area of the folder and can be downloaded at a later time.

How do I get a library card?
A Malone ID issued at the Student Development office. is necessary to check out items from Malone or any other OhioLINK institution. Most students will be automatically entered into the library computer system each semester through a general patron load.  Anyone who registers after the patron load can be entered by showing his or her ID and completing a form at the library circulation desk.  Once entered into the library system, the student can borrow materials from our collection and can order materials through OhioLINK, OPAL and inter library loan.  The barcode from the university ID is also necessary to access the computer databases from off campus.  The magnetic strip on the card is needed to enter the library after 10:00 pm weeknights and all day Sundays.  The card is valid as long as the person is a student at Malone University.

Print:

Where can I make photocopies?

There are four copiers on the first floor of the Cattell library, including a color copier for your use. For an 8 1/2 x 11, the cost is .10 for black and white and .25 for color. For an 11 x 17 or 8 1/2 x 14, the cost is .10 for black and white and .50 for color. You can also scan an item to your e-mail and print it out at  home or use your print balance.

Where/How do I print in color?

There is a color copier in the library. If you are at a computer, you need to select the Library Color  Copier from the print menu, then go to preferences and select the color option in the bottom left corner. The copier also takes money, including $1.00 and $5.00 bills.

How do I add to my print balance?

Students are alloted a print balance at the beginning of the school year for the Fall and Spring semesters. If a student uses the original $30 (.05 for black/white; .25 color) for printing they can add money to their account by contacting the IT Help Desk at 330.471.8428 or by stopping by the Help Desk in the lower level of the library.

Research:

Find out which materials Malone has on my topic (books, ebooks, journals, audiovisual etc.)?

  • Go to  OPAL (Malone Catalog) and limit to Malone or search all of OPAL for access to the entire consortium which offers more than one million titles and three million individual items to the patrons of 24 Ohio academic libraries. All are also members of OhioLINK, a statewide initiative offering a shared union database and the reciprocal borrowing of over 46 million items amongst 87 libraries in the state.You can also begin your search on the library homepage by using the search box at the top of the page.

What is a database and how do I access them?

A research database is a research tool that contains published articles from magazines, newspapers, academic journals, health resources and encyclopedias.

To access the  databases you need to click on the  Research and Journal Resources link located in the Research Sources column on the library homepage.

How do I search within a specific journal for my topic?

If you know the title of a particular journal you wish to use for your research, your best source is  Journals A -Z. The link (icon) can be found on the Research and Journal Resources page. You will be given the options of searching both journals and ebooks, or Journals/Books Only. You can then select to search by Title Contains, Title Begins With or Titles Exact Match.  Once you locate your journal you can either search within the publication or select a year to view available volumes and issues.

What is OhioLINK?

OhioLINK, is a consortium of Ohio’s college and university libraries and the State Library of Ohio. Serving more than 600,000 students, faculty, and staff at 88 institutions, OhioLINK’s membership includes 16 public universities, 23 community/technical colleges, 49 private colleges and the State Library of Ohio. OhioLINK serves faculty, students, staff and other researchers via campus-based electronic library systems, the OhioLINK central site, and Internet resources. Because Malone is a member of this consortia, students have access to all the above mentioned resources.

Cite:

How do I cite this?

There are many ways to cite the resources used for your research paper. First, find out which one is preferred by your instructor. You can then go to the Citation Styles Guide for examples and links for your preferred citation.

Find Full-Text:

How do I find a full-text article?

Many of the articles retrieved in the databases are available in full text either as a PDF file ot HTML document. If an article does not contain a full-text. click the Full Text through LinkSource link. If a full text article is avaialbe, it will show up in the Electronic Journal Center (EJC) or another database. If an article still does not appear as full-text, you can email a request to the library to obtain the article for you, contact the Inter-library loan librarian or use the inter-library loan form and the article will be found for you. Circulation Desk staff will contact you when the article is avilalbe for pickup. 

Request Resources:

How can I renew my library items?

Items can be renewed one of three ways:

  • Go to the library's homepage and click "My Account" Enter your name and barcode. Select the items you want renewed.
  • Through the OPAL catalog, click "My Account" at the top of the page. Enter your name and barcode as above.
  • Contact the circulation desk (330-471-8317). Note that you will need your barcode number or the barcode number of the item(s) you wish to renew.

REMEMBER, and item will not be renewed if someone else has placed a hold, if you owe money, or if the items are too long overdue,

How do I appeal my library fine?

Contact the circulation desk and ask to speak to one of the circulation supervisors.

How do I pay my library fine?

Send payment to the library circulation desk. The library can accept cash or checks only. Arrangements can be made with the Business Office to pay larger fines with a debit or credit card.

 

Get Help:

Where can I find additional help?

  • (CURRENTLY UNAVAILABLE) IM a reference librarian (use the Meebo box on the library homepage)
  • Email a reference librarian
  • Call the reference librarian on duty at (330) 471-8314
  • Stop by the reference desk in the Everett Cattell Library
  • Online chat help through Know It Now
About e-mail Reference Service
The library offers e-mail reference service () for Malone University students, faculty and staff. This service is designed for questions related to reference or research only. General public, please consult your local public library. Circulation policies, hours and other general information are available on the website and can not be addressed as part of this service.
 
Questions will be checked daily and answered by a reference librarian within a day or two. Please describe your question directly and specifically. Details, such as sources already checked, are helpful and will speed up the response process. In the case of vague questions, our reply may include an e-mail requesting clarification. If your e-mail address is not a Malone University address, please explain your relationship to Malone in the e-mail to ensure a response.
 
 For urgent reference and research questions, please visit the library or call the circulation desk (330-471-8317) and a librarian will be found to assist you. 

 

 

 

Tutoring Available

All Malone undergraduate students may take advantage of the free peer tutoring offered for most 100 and 200 level courses.

For more information go to the Peer tutoring page.

 

Testing

To get to online practice tests for the LSAT, MCAT, PPST, Praxix I and others  go to OhioLINK databases then select Learning Express 
Click on new user and create your own user name and password

 

Guide Images

Some of the images used throughtout this guide were selected from Google images.

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